False Advertisising

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I booked a “pet friendly” hotel thru Travelocity for my daughter. She was traveling from Albany NY to Colorado and stopped in Louisville KY. She inquired if I had paid the additional fee for her pet, a cat, and was denied access to her room and sent away. Meanwhile, I have been charged for two nights lodging. Travelocity refuses to return my money. Says they called the hotel and it doesn’t meet their requirement for a refund. What is ” pet friendly” if not for cats?

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Posted by Anonymous
Asked on November 23, 2021 10:15 am
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It sounds like your case would be in Kentucky, so you would need to hire an attorney licensed in Kentucky. Each state has different law when it comes to false advertising. I would suggest reaching out to a Kentucky attorney to have the case evaluated.

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Posted by Bill Henry (Questions: 1, Answers: 75)
Answered on November 23, 2021 11:58 am