Long story short I had a Federal Student Loan go into default and my wages were garnished. Fast forward 7 months and I finally pay the loan off. My account with my creditors is closed and the balance is paid. They drug their feet sending a letter of debts paid to my employer and two additional checks got hit for close go $850. They were supposed to mail me a refund check. The check never came. The collection agency tells me they took my check and forwarded it to their “client” who because of the pandemic “is not accepting calls” their client called AACAnet has not called me back and the attorneys at the Collection Agency have not called me back. Is this legal? That money was taken AFTER I paid off my loan.
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